{"id":1009,"date":"2026-03-27T13:52:09","date_gmt":"2026-03-27T13:52:09","guid":{"rendered":"https:\/\/marturiidulci.md\/?page_id=1009"},"modified":"2026-05-12T10:19:14","modified_gmt":"2026-05-12T10:19:14","slug":"termeni-si-conditii","status":"publish","type":"page","link":"https:\/\/marturiidulci.md\/ru\/termeni-si-conditii\/","title":{"rendered":"\u0423\u0441\u043b\u043e\u0432\u0438\u044f \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u044f"},"content":{"rendered":"<p>Termeni si condiitii<\/p>\n\n\n\n<p><strong>1. Informa<\/strong><strong>\u021b<\/strong><strong>ii Generale<\/strong><\/p>\n\n\n\n<p>Site-ul [www.marturiidulci.md] este operat de Mirifique SRL, cu sediul \u00een S. Susleni, Orhei, IDNO 1023606007973. Utilizarea acestui site \u0219i plasarea comenzilor implic\u0103 acceptarea integral\u0103 a acestor termeni.<\/p>\n\n\n\n<p><strong>2. Fluxul Comenzii <\/strong><strong>\u0219<\/strong><strong>i Personalizarea<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Etape: <\/strong>Procesul de onorare a comenzilor cuprinde: 1) Plasarea \u0219i achitarea online a comenzii; 2) Confirmarea detaliilor de execu\u021bie \u0219i a termenului; 3) Realizarea manual\u0103 a produselor; 4) Informarea clientului la finalizare; 5) Livrarea sau preluarea comenzii.<\/li>\n\n\n\n<li><strong>Confirmarea Final\u0103: <\/strong>Clientul va oferi o confirmare a produsului finit \u00eenainte de expediere. <strong>Mirifique S.R.L. <\/strong>nu \u00ee\u0219i asum\u0103 r\u0103spunderea pentru erori de text sau design care au fost confirmate anterior de c\u0103tre client.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Pl\u0103\u021bi \u0219i Livrare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Plata: <\/strong>Se efectueaz\u0103 <strong>exclusiv online <\/strong>prin card bancar (Visa\/Mastercard) prin intermediul sistemului securizat furnizat de <strong>maib<\/strong>.<\/li>\n\n\n\n<li><strong>Livrarea: <\/strong>Produsele vor fi livrate \u00een <strong>maxim 3 zile lucr\u0103toare <\/strong>din momentul confirm\u0103rii finale a clientului c\u0103 produsul este gata de expediere. <\/li>\n<\/ul>\n\n\n\n<p><strong>Politica de Confiden\u021bialitate: M\u0103rturii Dulci<\/strong> <\/p>\n\n\n\n<p>1. Operatorul de Date Operatorul datelor cu caracter personal este <strong>Mirifique S.R.L.<\/strong>. Ne angaj\u0103m s\u0103 protej\u0103m confiden\u021bialitatea clien\u021bilor no\u0219tri \u00een conformitate cu Legea nr. 133\/2011.<\/p>\n\n\n\n<p>2. Date Colectate \u0219i Scop<\/p>\n\n\n\n<p><br><strong>Date: <\/strong>Colect\u0103m nume, prenume , adresa de livrare , num\u0103rul de telefon (+37360681460) , adresa de e-mail (info@marturiidulci.md) \u0219i datele de personalizare. \u2028<br>\u2028<\/p>\n\n\n\n<p>\u2022\u2028<br><strong>Scop: <\/strong>Datele sunt folosite exclusiv pentru procesarea comenzii , facturare, comunicarea pentru \u201eConfirmarea Final\u0103\u201d a produsului \u0219i livrarea acestuia. \u2028 \u2028<\/p>\n\n\n\n<p>3. Securitatea Pl\u0103\u021bilor<\/p>\n\n\n\n<p>Datele cardului dumneavoastr\u0103 sunt introduse direct \u00een sistemul procesatorului de pl\u0103\u021bi <strong>maib<\/strong>. <strong>M<\/strong><strong>\u0103<\/strong><strong>rturii Dulci <\/strong>nu stocheaz\u0103 \u0219i nu are acces la datele cardului dumneavoastr\u0103 bancar. Site-ul utilizeaz\u0103 certificat de securitate <strong>SSL <\/strong>pentru a cripta informa\u021biile transmise.<\/p>\n\n\n\n<p><strong>Politica de Retur \u0219i Anulare <\/strong><\/p>\n\n\n\n<p><strong>1. Excep\u021bii Legale de la Retur<\/strong><\/p>\n\n\n\n<p>Conform legisla\u021biei Republicii Moldova (HG nr. 1465\/2003), urm\u0103toarele produse <strong>nu pot fi returnate<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Produsele perisabile: <\/strong>Fiind produse alimentare de cofet\u0103rie cu termen de valabilitate limitat.<\/li>\n\n\n\n<li><strong>Produsele personalizate: <\/strong>Orice obiect realizat conform specifica\u021biilor unice ale clientului (nume, date, mesaje specifice). <\/li>\n<\/ul>\n\n\n\n<p><strong>2. Reclama\u021bii \u0219i Solu\u021bionare<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eventualele reclama\u021bii privind integritatea produselor sau erori de execu\u021bie trebuie raportate la <strong>info@marturiidulci.md <\/strong>sau la <strong>+37360681460 <\/strong>\u00een termen de <strong>24 de ore <\/strong>de la recep\u021bie.<\/li>\n\n\n\n<li>Dac\u0103 reclama\u021bia este validat\u0103, <strong>Mirifique S.R.L. <\/strong>va proceda la refacerea produselor sau la restituirea sumei. Rambursarea se va face exclusiv pe cardul utilizat la plata ini\u021bial\u0103 (prin sistemul <strong>maib<\/strong>) \u00een termen de 7 zile lucr\u0103toare.<\/li>\n<\/ul>\n\n\n\n<p><strong>3. Anularea Comenzii<\/strong> O comand\u0103 poate fi anulat\u0103 f\u0103r\u0103 penalit\u0103\u021bi doar \u00eenainte de \u00eenceperea procesului de produc\u021bie\/personalizare. Odat\u0103 ce materialele au fost utilizate pentru personalizarea specific\u0103 comenzii dumneavoastr\u0103, suma achitat\u0103 nu mai poate fi restituit\u0103.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Termeni si condiitii 1. Informa\u021bii Generale Site-ul [www.marturiidulci.md] este operat de Mirifique SRL, cu sediul \u00een S. Susleni, Orhei, IDNO 1023606007973. Utilizarea acestui site \u0219i plasarea comenzilor implic\u0103 acceptarea integral\u0103 a acestor termeni. 2. Fluxul Comenzii \u0219i Personalizarea 3. Pl\u0103\u021bi \u0219i Livrare Politica de Confiden\u021bialitate: M\u0103rturii Dulci 1. Operatorul de Date Operatorul datelor cu caracter&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"","_bst_post_layout":"","_bst_post_sidebar_id":"","_bst_post_content_style":"","_bst_post_vertical_padding":"","_bst_post_feature":"","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-1009","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/pages\/1009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/comments?post=1009"}],"version-history":[{"count":4,"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/pages\/1009\/revisions"}],"predecessor-version":[{"id":1423,"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/pages\/1009\/revisions\/1423"}],"wp:attachment":[{"href":"https:\/\/marturiidulci.md\/ru\/wp-json\/wp\/v2\/media?parent=1009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}